Refund and Returns Policy

We appreciate the opportunity extended by you to experience a convenient mode of purchase of Hand Tools at TOOLSHUB.LK   we are confident in the product we have provided as we do not compromise on quality.  If, for any reason, you are not completely satisfied with your purchase, we are here to help.


We do not accept returns as all our products are backed by a product lifetime warranty and we ensure that we do our utmost to bring value for the money spent. We also believe that satisfied customer is our testimony for all new inquiries. 


It is applicable only in circumstances where we are unable to fulfill our warranty commitment due to reasons beyond our control.


We do not accept any terms of exchange as it will impede our warranty cover that is provided to the products sold.

In the unfortunate event that your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a refund, depending on your preference and product availability.

Return Shipping

You will be responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., wrong item shipped, defective product). In such cases, we will provide you with a prepaid shipping label.

Processing Time

Orders will be processed within four business days after we receive your payment. 

Contact Us

If you have any questions or concerns please contact us. We will be happy to assist you and ensure your shopping experience with us is satisfactory and hassle-free.